Track & Trace Slowness and Incomplete Results


Track and Trace results are no longer delayed. Engineering teams have identified the faulty hardware and taken steps to resolve the situation. Please accept our apologies for any inconvenience caused. This will be the final update for this incident


Please be advised that we are currently investigating a problem with Track & Trace searches. Since 04:45 UTC, Customers may be seeing that their searches are timing out or returning no results.

Our engineers are currently investigating the issue as a high priority. We will provide next update at 9:30 UTC. We apologize for any inconvenience this may have caused.

Began at:

Affected components