Cb Defense 04 Event Processing degraded performance

Resolved
Resolved

We have resolved the issue and restored the service back to normal performance.

We thank you for your patience.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Update

We continue to monitor the backlog of events.

We thank you for your patience.

Next Update: 4 hours or upon status change

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Monitoring

We have implemented a fix and are currently monitoring the backlog of events.

We thank you for your patience as we identify and resolve the issue.

Next Update: 3 hours or upon status change

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Update

We are working diligently to identify the issue and restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Next Update: 60 minutes or upon status change

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Investigating

Description: Cb Defense 04 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense 04 Sensor. Events and/or Alerts in Cb Defense 04 Dashboard may populate with a delay.

Security Impact: Detection and Prevention capabilities of Cb Defense 04 may be temporarily weakened, depending on policy settings, until normal operation of Event Processing is restored.

Next Update: 60 minutes

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Began at:

Affected components
  • Carbon Black
    • APP CONTROL
      • CDC Reputation - Platform Diagnostic Service