Please be advised that the underlying issues have been resolved and phone functionality is back to normal. Please accept our profuse apologies for any inconveniencies caused. There will be no further updates for this incident.


Please be advised that we are currently experiencing technical phone difficulties and there may be a delay answering queries.

Alternatively please use the "Live Agent" (Chat) service and portal ticketing system to log and follow up cases.

We apologise for any inconvenience this may cause you and be assured that investigations are underway with the aim of restoring the service as quickly as possible. We will provide next update once more information becomes available.

Began at:

Affected components