Customers getting 504 during subscription query

The VMC Team has confirmed that VMC on AWS subscription issues is now resolved. Now customers can see the information for subscription they purchase from UI.

Impact:None

Start Time: Nov 02 2017 6:11PM UTC End Time: Nov 04 2017 09:45AM UTC

CSP -IT Team will be deploying the fix to the service at 7:30AM UTC ,We will keep you posted with updates.

Testing of the code fix in the development instance has completed successfully. We are planing for deployment into production . We will keep you posted with updates.

Testing of the code fix in the development instance has completed successfully. We are planing for deployment into production . We will keep you posted with updates.

Impact: Customers may not be able to see the information for subscription they purchase from UI. Start Time: Nov 02 2017 6:11 PM UTC End Time: NA

Testing for the potential code fix in the development instance has been successful to this point. We will keep you posted with updates.

Impact: Customers may not be able to see the information for subscription they purchase from UI. Start Time: Nov 02 2017 6:11 PM UTC End Time: NA

The VMC team has implemented a potential code fix for this issue. Testing in a development instance has begun. We will keep you posted with updates.

Impact: Customers may not be able to see the information for subscription they purchase from UI. Start Time: Nov 02 2017 6:11 PM UTC End Time: NA

We are currently experiencing VMC on AWS subscription issues. The VMC team is working on the issue. We will keep you posted with updates.

Impact: Customers may not be able to see the information for subscription they purchase from UI. Start Time: Nov 02 2017 6:11PM UTC End Time: NA