Cb Defense 03 Event Processing degraded performance

Resolved
Resolved

6-Feb-2018, from 4:18 PM EST 6:18 PM EST, Cb Defense 03 Backend may have taken longer than normal to process latest events uploaded from an endpoint by Cb Defense 03 Sensor. Events and/or Alerts in Cb Defense 03 Dashboard may have populated with a delay.

We have resolved the issue and restored the service back to normal performance.

We thank you for your patience.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Monitoring

We are currently monitoring our system as it processes a backlog of events.

Next Update: 3 hours or upon status change

We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Identified

Description: Cb Defense 03 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense 03 Sensor. Events and/or Alerts in Cb Defense 03 Dashboard may populate with a delay.

Security Impact: Detection and Prevention capabilities of Cb Defense may be temporarily weakened, depending on policy settings, until normal operation of Event Processing is restored.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • VMware AppDefense Integration Service