Symantec.cloud customer portal (ClientNet) 'ChatNow' feature unavailable during emergency maintenance on 24 February 2018

Saturday, 24 February 4 hours
Complete
Complete

The scheduled maintenance has been completed.

Underway

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

This notification is to inform you that the 'ChatNow' feature in the Symantec.cloud customer portal (ClientNet) will be unavailable on Saturday, 24 February 2018 from 02:00 to 06:00 UTC. In the meantime, you can still submit support cases by contacting technical support via telephone or alternatively via ClientNet. We apologize for any inconvenience caused during this maintenance, please be assured this work is intended for your benefit and is part of our plans for improving the reliability of the service and customer experience.

Began at:

Affected components