Symantec.cloud customer portal (ClientNet) 'ChatNow' feature unavailable

Resolved
Resolved

The 'ChatNow' feature in the Symantec.cloud customer portal (ClientNet) has been restored. We apologize for the inconvenience caused by this interruption.

Identified

This notification is to inform you that the 'ChatNow' feature in the Symantec.cloud customer portal (ClientNet) is currently unavailable. We are currently working to restore this feature and will post an update when the feature is available. In the meantime, you can still submit support cases online via ClientNet or by contacting technical support via telephone.

Began at:

Affected components