VMware Log Intelligence performance degradation issue

Resolved
Resolved

The system is working normal and services are in the operational status. The issue is resolved.

Impact: None

Start Time: June 11, 2018 05:25 PM UTC End Time: June 12, 2018 04:46 PM UTC

Monitoring

The Log Intelligence engineering team has identified the issue and took corrective action to resolve the issue. The team is monitoring the system for stable behavior.

Impact: Log Intelligence performance Degradation.

Start Time: June 11, 2018 05:25 PM UTC End Time: N/A

Update

The Log Intelligence engineering team continues their investigation. Next update will likely be in approximately four hours or as additional information becomes available.

Impact: Log Intelligence performance Degradation.

Start Time: June 11, 2018 05:25 PM UTC End Time: N/A

Update

The Log Intelligence engineering team continues their investigation with intermittent ingestion performance degradation and is investigating our Network Infrastructure. Next update will likely be in approximately two hours or as additional information becomes available.

Impact: Log Intelligence performance Degradation.

Start Time: June 11, 2018 05:25 PM UTC End Time: N/A

Update

The Log Intelligence engineering team continues their investigation and are currently assessing Network Timeouts. We will provide an update as information becomes available

Impact: Log Intelligence performance Degradation.

Start Time: June 11, 2018 05:25 PM UTC End Time: N/A

Update

Vmware Engineers have identified that Log Intelligence is still experiencing intermittent performance degradation and are investigating the issue. We will provide an update as new information is available.

Impact: Log Intelligence intermittent performance Degradation.

Update

The Log Intelligence engineering team continues their investigation. We will provide an update as information is available.

Update

The Log Intelligence engineering team is still investigating the issue. They have observed intermittent access to the service. We will provide an update as information is available.

Investigating

We are currently experiencing a performance degradation issue with Log Intelligence. We have escalated to our engineering team to assess the impact and to investigate a solution. We will provide an additional update as soon as available

Start Time: June 11, 2018 05:25 PM UTC End Time: N/A

Impact: Log Intelligence performance Degradation.

Began at: