Cb Defense VMware AppDefense Integration Service Degraded

Resolved
Resolved

This incident has been resolved.

Carbon Black Team

gs: statusalert, cbdalerts, cb defense

Monitoring

We are closely monitoring our systems as a backlog of items are processed.

Next Update: 3 hours or upon status change

We thank you for your patience as we work towards resolving the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Update

Investigating - Description: Enabling of VMware AppDefense integration in Cb Defense may fail. If enabled, synchronization between Cb Defense and VMware AppDefense may fail or take longer than normal to complete. VMware AppDefense data may populate with a delay in Cb Defense and vice versa.

Security Impact: Detection and Prevention capabilities of Cb Defense are unaffected. Ability to investigate Cb Defense Alerts related to VMware Virtual Machines may be temporarily impacted, until normal operation of VMware AppDefense Integration Service is restored. Customer Impact: Detection and Prevention capabilities of Cb Defense are unaffected.

Next Update: 3 hours or upon status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Investigating

Description: Enabling of VMware AppDefense integration in Cb Defense may fail. If enabled, synchronization between Cb Defense and VMware AppDefense may fail or take longer than normal to complete. VMware AppDefense data may populate with a delay in Cb Defense and vice versa.

Security Impact: Detection and Prevention capabilities of Cb Defense are unaffected. Ability to investigate Cb Defense Alerts related to VMware Virtual Machines may be temporarily impacted, until normal operation of VMware AppDefense Integration Service is restored. Customer Impact: Detection and Prevention capabilities of Cb Defense are unaffected.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • VMware AppDefense Integration Service
      • US 2
        • VMware AppDefense Integration Service
      • US 5
        • VMware AppDefense Integration Service