Cb Defense 05 Event Processing degraded performance

Resolved
Resolved

The issue with Event Process degradation is now resolved.

From 8:59 AM to 7:52 PM PM ET, Cb Defense 05 Backend may have taken longer than normal to process latest events uploaded from endpoints by Cb Defense 05 Sensor. Events and/or Alerts in Cb Defense 05 Dashboard may have populated with a delay.

Carbon Black Team

Update

We thank you for your patience as we identify and resolve the issue.

Next Update: 12 hours or upon status change

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Identified

We have identified an issue and are currently working to identify a solution.

We thank you for your patience as we identify and resolve the issue.

Next Update: 3 hours or upon status change

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Investigating

Description: Cb Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense 05 Sensor. Events and/or Alerts in Cb Defense 05 Dashboard may populate with a delay.

Security Impact: Detection and Prevention capabilities of Cb Defense 05 may be temporarily weakened, depending on policy settings, until normal operation of Event Processing is restored.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 5
        • Dashboard
        • Event Processing