New Tel Aviv (TLV1) IP Network

Monday, 19 August 1 minute

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


The Symantec Web Security Service Team is pleased to announce an upcoming capacity expansion for our data center in Tel Aviv (TLV1). This expansion will include a new IP network along with a new VIP, which will eventually replace the existing Tel Aviv VIP.

Beginning August 19, 2019, the Tel Aviv data center will retrieve content using the following source IP network:


    Another announcement will be sent when the new VIP is available for use.

    Required Action No action is required for customers using connectivity methods that rely on DNS or Symantec’s Cloud Traffic Controller such as Unified Agent or Proxy connections to These connections will automatically be switched over to use the new IP network on August 19, 2019. However, please ensure that any sourced-based access controls applied by you or your vendors are updated to reflect the new source IP network by August 19, 2019 to ensure WSS traffic can pass unencumbered.

    Customers connecting via IPSec should transition to the new VIP as quickly as possible once it is announced. The old VIP will only be available for 60 days months after the new VIP is online.

  • Began at: