DLP Cloud Service for Email: Delays in NAM region


The underlying issue has been addressed. Full functionality has been restored. This incident is resolved.


Our investigation determined that the cause of this issue was related this incident, https://email-security.status.broadcom.com/incidents/jd3tkz095vbl. We will continue to closely monitor the email service and will provide updates as new information becomes available.


A subset of customers in SMTP forwarding mode, in NAM region, may experience delays with the DLP Cloud Service for Email. This is causing emails to queue on the sending MTA. Our engineering team is investigating the issue and working to restore the service.

Updates will be provided as new information becomes available.

Began at:

Affected components