Resolved
Resolved

The cause of this issue has been addressed and normal functionality restored. This incident is resolved.

Update

A fix to address the cause of the incident has been deployed. Customers should no longer experience any latency problems. We will continue to monitor the performance and updates will be provided as new information is available.

Monitoring

The cause of the latency issue some customer experienced has been identified and a fix deployed. Customers should no longer experience any latency problems. We will continue to monitor the performance and updates will be provided as new information is available.

Investigating

We are aware that some EU customers may be experiencing high latency when accessing the application. We are currently investigating this issue and will provide updates as new information is available.

Began at: