Clarity SaaS Scheduled 15.9.0 Upgrade - CHG0068269

1 day

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Maintenance will begin as scheduled in 60 minutes.


We will be undergoing scheduled maintenance during this time.


This notification is to inform you that the Clarity SaaS team will be performing the a scheduled release update of Clarity SaaS.

Please note that the scheduled time listed is in UTC time zone.

Please go here and navigate to the Clarity details link. Use the provided Group ID to determine your upgrade date for the specific environment listed below.

Reference ID:CHG0068269 Service Impact:Access to Clarity SaaS will not be available for the duration of the schedule. Details: Broadcom will be performing a release update to Clarity SaaS to the following version:

Version: 15.9.0

IMPORTANT: Prior to the scheduled release update start date/time, it is recommended to pause any jobs and resume after the release update has completed in the environments indicated above. Post the release update completion notification, you may resume any scheduled jobs.

For more information about this Clarity release, please reference the following product documentation:


Release Comparison

Change Impact and Upgrade

If you have any questions, please reference the Frequently Asked Questions (FAQ) included on the Upgrade Schedule for Clarity SaaS page or contact Broadcom Support..

NOTE: Some SaaS customers have reported performance issues which ended up being related to the new Favorites feature introduced in 15.9.0. With this in mind, the Favorites feature has been disabled for Clarity SaaS customers. The performance issues will be addressed and the Favorites feature will be available with the planned patch expected to be released in January 2021.

Thank you,

Clarity SaaS Team

Began at:

Affected components
  • Clarity SaaS
    • United States
      • Production-US1-002
      • Production-US1-003
      • Production-US1-006
      • Production-US1-007
      • Production-US1-008