DX SaaS Metric gaps and timeout errors on the UI


This incident has been resolved.


As of 12:00 PM UTC, the issue experienced by the customers has been addressed and functionality has been restored. We are currently monitoring the performance closely.

The next update will be provided as new information is available.


We are aware of DX SaaS customers experiencing Metric gaps and timeout errors on the UI. We are currently investigating the cause of this issue and will provide updates as new information becomes available.

All other aspects of the product are functioning as normal.

Began at:

Affected components
  • DX SaaS
    • DX Insights Platform
      • Application Performance Management (APM)
      • Operational Intelligence (OI)