VMware Cloud on AWS SDDC Service Event

VMware Cloud Services on AWS is completely operational. This incident is resolved.

Start Time: January 29, 2020 20:50 UTC End Time: February 05, 2020 10:04 UTC

Impact: None

VMware Engineering actively continues to work towards restoring the service. More updates shall be provided in the next '48' hours or sooner.

Start Time: January 29, 2020, 20:50 UTC End Time: N/A

Impact: Customers with SDDC ver 1.9 might observe a warning on the vCenter related to the license key. There is no impact expected for the existing workload.

VMware Engineering team continues to make progress towards complete resolution. More updates shall be provided in 24 hours or sooner.

Start Time: January 29, 2020 20:50 UTC End Time: N/A

Impact: Customers with SDDC ver 1.9 might observe a warning on the vCenter related to license key. There is no impact expected for existing workload.

VMware Engineering team continues to work towards resolution. There is no impact expected for the existing workload. More updates shall be provided in 24 hours or sooner.

Start Time: January 29, 2020 20:50 UTC End Time: N/A

Impact: Customers with SDDC ver 1.9 might observe a warning on the vCenter related to license key.

VMware Engineering team identified the root cause of the issue and continues to work towards restoring the service at the earliest. More updates shall be provided in 24 hours or sooner.

Start Time: January 29, 2020 20:50 UTC End Time: N/A

Impact: No impact to existing workloads. Customers with SDDC ver 1.9 might observe a warning on the vCenter related to license key.

VMware Engineering team continue to investigate the issue. Next update will be provided in 4 hours or sooner.

Start Time: January 29, 2020 20:50 UTC End Time: N/A

Impact: No impact to existing workloads. Customers with SDDC ver 1.9 might observe a warning on the vCenter related to license key.

VMware Engineering continues to investigate the issue and formulate remediation steps. Additional updates will be provided as soon as possible.

Start Time: January 29, 2020 20:50 UTC End Time: N/A

Impact: No impact to existing workloads. Customers with SDDC ver 1.9 might observe a warning on the vCenter related to license key.

VMware Cloud on AWS is investigating a potential service event. Our engineering teams are engaged and we will provide an update as we make progress.

Start Time: January 29, 2020 20:50 UTC End Time: N/A

Impact: No impact to existing workloads. Customers with SDDC ver 1.9 might observe a warning on the vCenter related to license key.