VMware Cloud on AWS SDDC Availability Issue in South America (São Paulo) region

Resolved
Resolved

VMware Engineering team have restored the services. VMware Cloud on AWS service is now fully operational. This incident stands resolved.

Start Time: February 26, 2020 03:00 UTC End Time: February 26, 2020 6:40 UTC

Impact: None

Update

VMware Cloud on AWS might experience issues while deploying new SDDCs in South America (São Paulo) region. We are actively investigating the issue. The next update shall be provided within 24 hours or sooner.

Start Time: February 26, 2020 03:00 UTC End Time: N/A

Impact: New SDDC provisioning and Add Host / Cluster may not be available for Sao Paulo(sa-east-1) region. We do not expect any impact to the existing workloads

Investigating

VMware Cloud on AWS SDDC is experiencing Availability issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: February 26, 2020 03:00 UTC End Time: N/A

Impact: New SDDC provisioning and Add Host / Cluster may not be available for the sa-east-1 region. No impact to the existing workload.

Began at:

Affected components