Reporting Services Degraded in Tokyo (HND4)

Tokyo (HND4) reporting service is fully operational. This incident is resolved.

The issue has been resolved, however, we will continue to monitor the performance of the reporting service in Tokyo (HND4). Some customers may experience missing data until reporting data has caught up and current.

We will provide our next update on February 2, 2020, at 18:00 UTC or as new information is discovered.

The issue has been resolved, however, some customers may experience missing data until reporting data has caught up and current.

We will continue to closely monitor the service and will provide additional updates as new information is discovered.

We continue to mitigate the issue and are working to ensure all reporting data in Tokyo is current.

Impacted customers may experience decreased performance of reporting services. We will provide additional updates as new information becomes available.

We continue to work on remediation for the reporting degradation issue in the Tokyo (HND4) Data Center. We will provide an update when as new details are discovered.

We continue to work on remediation for the reporting degradation issue. We will provide an update when as new details are discovered.

At 01:00 UTC we began investigating reports of delayed reporting data in Tokyo (HND4). Customers may experience decreased performance of reporting services.

We will provide additional updates as new information becomes available.