CB Defense 05 Device Services Degraded Performance

This incident is resolved. A fix has been deployed and tested. Policy assignments will now resume working on their normal schedule and installation and registration of new sensors is working properly.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

We have developed a fix for this issue, and are thoroughly testing it in our pre-production environment.

Some customers may experience the following: -failed installation/registration of new sensors on a domain-joined endpoint -policy assignments based on Mass Sensor Management may not be applied

Existing installations as well as sensor upgrades are not impacted

Next Update: 3 hours or upon earlier status change

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Description: Carbon Black Cloud 05 Device Services is currently serving in a degraded state. Some customers may experience the following: -failed installation/registration of new sensors on a domain-joined endpoint -policy assignments based on Mass Sensor Management may not be applied

Existing installations as well as sensor upgrades are not impacted

We are currently working on a fix for this issue.

Next Update: 3 hours or upon earlier status change

Carbon Black Team

tags: statusalert, cbdalerts, cb defense