CB Threat Hunter EU Event Processing Partial Outage

This incident is resolved.

We are currently deploying our fix into the production environment.

Next Update: 2 hours or upon earlier status change

We have developed a fix for this issue and are thoroughly testing it in our pre-production environment.

Next Update: 4 hours or upon earlier status change

tags: statusalert, cbdalerts, cb defense

We are continuing to work on a fix for this issue.

Description: Connection from Threat Hunter EU to Backend may be unavailable or fail intermittently. Sensor may be unable to upload latest events from an endpoint, look up reputation of a new file or receive a configuration change from Threat Hunter EU Backend. During these intermittent periods, some data may not be retransmitted as expected, leading to possible loss of visibility.

Security Impact: Visibility of events and alerts related to Prevention and Detection may be temporarily delayed or, in some cases, not transmitted.

We are currently working on a fix for this issue and working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Next Update: 4 hours or upon earlier status change

Carbon Black Team

tags: statusalert, cbdalerts, cb defense