Issue with Mobile Device Enrollment and CASB Gateway Interconnect Service

Resolved
Resolved

The underlying issue affecting enrollment of new mobile devices and activating/deactivating CASB gateway controls has been addressed. Full functionality has been restored and this incident is resolved.

Investigating

Following the WSS Portal migration, the following two functionalities are currently unavailable:

• Enrollment of new mobile devices • Activating/Deactivating CASB gateway controls

Our Engineering team is investigating a resolution. We will provide additional updates as new information becomes available.

Began at:

Affected components