Resolved

The issue impacting our upstream provider has been resolved, and we are no longer experiencing issues processing historical DNS monitoring data.

Identified

We are currently experiencing issues with the processing of historical DNS monitoring data. For the duration of the incident DNS monitoring data may not be available when looking back 7 days and longer. The most recent monitoring data and alerts are processed without any issues. This is affecting AppNeta Performance Manager users with Experience monitoring configured.

We are currently working with our upstream provider to resolve the issue. We will continue providing updates as they are available.

-AppNeta Operations.

Began at: