ENDPOINT STANDARD US 5 Event Processing Degraded

Resolved
Resolved

This incident has been resolved.

Update

The fix has been confirmed and backlogged data is now being processed.

Monitoring

A fix has been implemented and we are monitoring the results.

Update

A potential mitigation is being deployed to US 5 currently. We will monitor for improvement after the deployment is complete. We thank you for your patience as we work to resolve the issue.

Update

We are continuing to work on a fix for this issue.

Identified

The issue has been identified and a fix is being prepared.

Investigating

Description: ENDPOINT STANDARD US 5 Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD US 5 Sensor. Events and/or Alerts in ENDPOINT STANDARD US 5 Dashboard may populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Began at:

Affected components