Resolved
Resolved

We can confirm that services have been stable and transactions for 3DS 1.0.2 and EMV3DS are getting proceed as normal. We confirm recovery since 1002 GMT.

Teams will continue to monitor transaction volume statistics and gather all details to determine root cause.

If you have any questions regarding this Service Advisory, please contact Broadcom Support or your Customer Success Manager.

Update

We confirm recovery since 10:02 GMT and that services have been stable since then. Transactions for 3DS 1.0.2 and EMV3DS are getting proceed as normal. We are closely monitoring the transaction health and we shall get back to you with an update by 1100 GMT.

Monitoring

We are observing intermittent drop in 3DS 1.x and 2.x transaction processing. We have engaged our internal team who are working to restore the service. We shall get back to you with the next update by 1030 GMT.

Began at:

Affected components
  • Arcot
    • Arcot for Issuers (AfI)
      • Secure2
      • SecureF
      • Secure4
      • Secure7
      • Secure5
      • SecureT
    • Arcot for Digital Banking (AfDB)