Resolved
Resolved

Services have remained stable for over 60 minutes; we are closing this incident.

Teams will continue to monitor transaction volume statistics and gather pertinent details to determine root cause. If you want to better understand how this impacted your business, please contact Support or your Customer Success Manager

Update

Our network team is engaged and analyzing incoming traffic patterns. Services are stable. We are closely monitoring transactions and will provide an update in 30 minutes.

Update

We continue to notice intermittent drops in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. The last occurrence was observed at 22:15 GMT.

Our network team is engaged and actively analyzing incoming traffic patterns and making policy changes. We will provide our next update in 30 minutes.

Update

We continue to notice intermittent drops in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. The last occurrence was observed at 21:58 GMT.

Our network team is engaged and actively analyzing incoming traffic patterns. We are closely monitoring transactions and will provide an update in 30 minutes.

Update

Our network team is engaged and analyzing incoming traffic patterns. Services remain stable.

We will provide the next update in 30 minutes.

Monitoring

We noticed a drop in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. The last occurrence was observed at 20:32 GMT. Services remain stable.

We are closely monitoring transactions and will provide an update in 30 minutes.

Began at:

Affected components
  • Arcot
    • Arcot for Issuers (AfI)
      • Secure2
      • Risk Analytics
      • SecureF
      • Secure4
      • Secure7
      • Secure5
      • SecureT