Drop in incoming transactions traffic - Resolved

Resolved
Resolved

We can confirm that services have been stable and transactions for 3DS 1.0.2 and EMV3DS are getting proceed as normal. We confirm recovery since 0946 GMT.

Teams will continue to monitor transaction volume statistics and gather all details to determine root cause.

If you have any questions regarding this Service Advisory, please contact Broadcom Support or your Customer Success Manager.

Investigating

We observed one instance of intermittent drop for traffic coming in from card schemes. It currently appears to be recovered however we continue to be watchful. We shall get back to you with the next update by 1030 GMT.

Began at:

Affected components
  • Arcot
    • Arcot for Issuers (AfI)
      • Secure2
      • SecureF
      • Secure4
      • Secure7
      • Secure5
      • SecureT
    • Arcot for Digital Banking (AfDB)