Resolved

VMware Cloud Services have been restored post the recovery of the internet connectivity issue in the US-WEST-2 and US-WEST-1 regions. This is the final notification for this incident.

Start Time: December 15, 2021 15:18 UTC End Time: December 15, 2021 16:10 UTC

Impact: None.

Identified

The issue is root caused to the ongoing internet connectivity issue in the US-WEST-2 and US-WEST-1 regions. We are seeing improvements and further updates to be posted in the next 1 hour, or as available.

Start Time: December 15, 2021 15:18 UTC End Time: N/A

Impact: VMware services associated with VMware Cloud Console are experiencing an intermittent issue.

Investigating

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: December 15, 2021 15:18 UTC End Time: N/A

Impact: Under assessment.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware vCloud Usage Insight
    • VMware Marketplace
    • VMware Lab Platform
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh