Endpoint Standard and Enterprise EDR in US1, US2, US5 - Degraded performance

This incident has been resolved.

The US1, US2 and US5 remain with normal Operations. There is a small portion of device data that is being processed in US2 and the team will continue monitoring until this process completes.

The next update will be in 24 hours on or change of status.

For any incident updates please visit https://status.carbonblack.com/

We thank you for your patience as we recover from the issue.

A fix has been implemented and we are monitoring the results.

The issue has been identified and assessed. US1, US2 and US5 have returned to normal console operations.

The US2 system is being monitored as it is processing the data collected locally by the sensors during the period in which the system was in read-only mode.

The next update will be in 60 minutes on or change of status.

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance. The issue has been identified, We thank you for your patience as we recover from the issue.

We are investigating an issue in US regions. It is related to an AWS issue. To assist in managing this affected consoles are in maintenance mode.