The problem has been resolved, system is back to normal operational state.
EU environment has recovered, we're monitoring US's ongoing recovery. Next update in 2 hours.
We are taking additional corrective actions and expect degraded performance for searches on the Investigate Page and via API for the next two hours.
A fix has been implemented and we are monitoring results.
Description: ENDPOINT STANDARD/Enterprise EDR searches may take longer than normal to populate or fail to complete on the Investigate Page. Searches via API may also be affected.
Security Impact: Prevention capabilities of ENDPOINT STANDARD/Enterprise EDR are unaffected.
For any incident updates please visit https://status.carbonblack.com/
Next Update: 60 minutes or upon earlier status change
We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.
Carbon Black Team
tags: statusalert, cbdalerts, cb defense