Cloud Portal Emergency Maintenance on March 5, 2021

Friday, 5 March 2 hours

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Symantec, a division of Broadcom, is performing Cloud Portal emergency maintenance starting on March 5, 2021, at 00:00 UTC for a duration of 2 hours.

Impact During the maintenance period, Administrators may need to re-authenticate to the Cloud Portal. Customers using Management Center jobs to update UPE policy may see the connection terminated and re-established. In addition, customers may experience a brief outage where a log download request could timeout and a re-request may be necessary.

All other aspects of our services are expected to function as normal.

Required Actions: No customer action is required.


  • Start Date: March 5, 2021, at 00:00 UTC
  • End Date: March 5, 2021, at 02:00 UTC

  • Began at:

    Affected components
    • Cloud Secure Web Gateway
      • Portal & Reporting
        • Cloud Portal
        • Log Transfer Services
        • Management UI
        • Reporting Services and Portal Dashboards
        • Symantec Secure Login