23032021 Incident DDOS Attack

We can confirm that services have been restored and have not observed any drops in transaction volumes since 20:16 GMT.

Teams will continue to monitor transaction volume statistics and gather pertinent details to determine root cause.

We will provide a detailed report in due course.

Our network team is engaged and analyzing incoming traffic patterns. Services are stable. We have not seen a drop in volume since 21:16 GMT.

We continue to fine-tune our networking policies and are monitoring the situation closely. We will provide the next update in 30 minutes.

If you would like a call with senior management about this situation, please reach out to your Customer Success Manager or contact Support.

We have noticed intermittent drops in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. The following instances have been observed:

20:01 – 20:02 GMT 20:04 – 20:05 GMT 20:06 – 20:07 GMT

We are closely monitoring transactions and will provide an update soon.

If you would like a call with senior management about this situation, please reach out to your Customer Success Manager or contact Support.