Resolved

VMware Engineering teams have mitigated the issue related to VMware Cloud Services functionality. This incident stands resolved.

Start Time: March 24, 2021 05:54 UTC End Time: March 24, 2021 06:18 UTC

Impact: None

  1. User will now be able to add credit card as a Payment Method.
  2. Service onboarding with credit card works as expected.
Investigating

VMware Cloud Services is experiencing functionality issues. VMWare Engineering team has been engaged in service restoration. Further updates will be provided within the next hour.

Start Time: March 24, 2021 05:54 UTC End Time: N/A

Impact:

  1. User will not be able to add a credit card as a Payment Method.
  2. Service onboarding with a credit card would fail. (On-boarding with other Payment methods such like PBI/FUND and commit aggregator is not affected)
Investigating

VMware Cloud Services is experiencing an issue. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: March 24, 2021 05:54 UTC End Time: N/A

Impact: Under assessment.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware vCloud Usage Insight
    • VMware Marketplace
    • VMware Lab Platform
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh