VMware Skyline Issue

VMware Engineering team resolved the issue. This is the final notification for this incident.

Start Time: March 24, 2021 17:51 UTC End Time: March 30, 2021 14:28 UTC

Impact: None

VMware Engineering team have identified the cause of the issue and expected to rollout the fix by Tuesday 03/30/2021. Further updates shall be provided as available.

Start Time: March 24, 2021 17:51 UTC End Time: N/A

Impact: Sporadic corruption issues on log bundles over 2GB.

VMware Engineering team have identified the cause of the issue and will be implementing the fix soon. Further updates shall be provided as available.

Start Time: March 24, 2021 17:51 UTC End Time: N/A

Impact: Sporadic corruption issues on log bundles over 2GB.

VMware Engineering team continues to work on the permanent fix. Further updates will be provided within the next '24' hours or sooner.

Start Time: March 24, 2021 17:51 UTC End Time: N/A

Impact: Sporadic corruption issues on log bundles over 2GB.

VMware Engineering is actively working towards a permanent fix. Further updates will be provided within the next '24' hours.

Start Time: March 24, 2021 17:51 UTC End Time: N/A

Impact: Sporadic corruption issues on log bundles over 2GB.

VMware Skyline is experiencing back-end issue with Log Assist on log bundles over 2GB in size. VMware engineers are investigating the issue. This is causing sporadic corruption issues on log bundles over 2GB. A temporary work-a-round is to use SFTP or Customer Connect to upload log bundles over 2GB. Please refer to https://kb.vmware.com/s/article/2069559 for additional information on using SFTP.

Start Time: March 24, 2021 17:51 UTC End Time: N/A

Impact: Sporadic corruption issues on log bundles over 2GB.

We are aware of an issue with the VMware Skyline Services. We are currently investigating this further and will provide an update in the next 30 Minutes.

Start Time: March 24, 2021 17:51 UTC End Time: N/A

Impact: Under Assessment.