Inbound and outbound connectivity issue with Mastercard Directory Server (DS)


We observed connectivity issues with Mastercard Directory Server (DS) for incoming and outgoing traffic between 1634 GMT and 1639 GMT. Other scheme traffic was not impacted in this duration. We have opened a priority ticket with Mastercard support desk to have this investigated.

Arcot Support Team

Began at:

Affected components
  • Arcot
    • Arcot for Issuers (AfI)
      • Secure2
      • SecureF
      • Secure4
      • Secure7
      • Secure5
      • SecureT
    • Arcot for Merchants (AfM)