Resolved

The underlying issue of the portal UI errors has been addressed. This incident has been resolved.

Monitoring

We have resolved the issue causing portal UI errors. We will continue to monitor the performance of the portal to ensure the service is fully restored.

We will provide additional updates as new information becomes available.

Identified

We are continuing to experience UI errors. This is impacting customers from logging into the portal and manage service. We have identified the cause of this issue and are working on a fix. All endpoint devices remains protected.

We will provide an update as soon as new information is available.

Monitoring

We have resolved the issue causing portal UI errors. We will continue to monitor the performance of the portal to ensure the service is fully restored.

We will provide additional updates as new information becomes available.

Update

We continue to investigate UI errors. We will provide an update as soon as new information is available.

Investigating

We are aware of customers experiencing errors after logging into the Cloud Console. Impacted customers are seeing the following error message: ‘An unspecified error has occurred’. We are currently investigating this issue and will provide an update as soon as new information is available. All endpoint devices remains protected.

No other aspect of the service is impacted by this issue.

Began at:

Affected components