DX SaaS Ticket notification issue in the OI

Resolved
Resolved

As of 05:46 AM UTC, the issue experienced by some customers has been addressed and functionality has been restored. This incident is now resolved.

Investigating

We are aware of some customers experiencing issues with the ticket notifications in the DX OI components. We are currently investigating the cause of this issue and will provide updates as new information becomes available.

All other aspects of the product are functioning as normal.

Began at:

Affected components
  • DX SaaS
    • DX Insights Platform
      • Operational Intelligence (OI)