Intermittent drop in incoming Visa traffic

Resolved
Resolved

We confirm that Visa traffic to Arcot ACS is recovered as of 20:59 GMT and continue to follow up with Visa to confirm the problem root cause. We continue to monitor and will notify if were a recurrence of the problem

Investigating

We have been observing intermittent drops in Visa traffic beginning at 18:39 GMT. A ticket has been opened with Visa to investigate any issues on their end. We will continue to work with Visa on this incident and highlighted the urgency to them.

We will update you further on our findings in due course.

Began at:

Affected components
  • Arcot
    • Arcot for Issuers (AfI)
      • Secure2
      • SecureF
      • Secure4
      • Secure7
      • Secure5
      • SecureT