Resolved

The underlying issue of the portal login errors has been addressed. This incident has been resolved.

Monitoring

We are no longer experiencing portal access/login errors. We will continue to monitor the performance of the portal to ensure the service is fully restored.

We will provide additional updates as new information becomes available.

Investigating

We are aware customers may be experiencing login errors when attempting to log into the Clientnet management portal. We are currently investigating these errors and will provide further updates as new information is discovered.

Please note that there is no impact to delivery and security scanning of your email traffic, and all other aspects of our services remain functional.

We will provide an update as soon as more information becomes available.

Began at:

Affected components