Resolved

VMware engineering team manually verified and confirmed that all functionalities of VMware Cloud Services are working as expected. This is the final notification for this incident.

Impact: None

Start Time: November 16, 2021 18:46 UTC End Time: November 16, 2021 18:47 UTC

Investigating

VMware engineering team is investigating limited functionality issues potentially impacting User services and Billing services. All other service functionalities are not impacted. More updates shall be provided within 1 hour.

Impact: Users may experience functionality issues with User services and Billing services. Existing workloads are not impacted.

Start Time: November 16, 2021 18:46 UTC End Time: N/A

Investigating

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: November 16, 2021 18:46 UTC End Time: N/A

Impact: Under assessment.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware vCloud Usage Insight
    • VMware Marketplace
    • VMware Lab Platform
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh