DX Operational Intelligence (OI) Processing Delays


We have confirmed that the service is fully restored. We will continue to closely monitor this situation for any re-occurrence. This incident is now closed.


We have identified the issue and implemented a fix. The issue has now been resolved and we will monitor the service for stability.


We are continuing to investigate this issue. We will provide further updates as new information becomes available.


We are aware of a subset of DX Operational Intelligence (OI) customers experiencing delays in processing the latest Service Alarms, Tickets, and Email/Webhook notifications.

We are currently investigating the cause of this issue and will provide updates as new information becomes available.

Began at:

Affected components
  • DX SaaS
    • DX Insights Platform
      • Operational Intelligence (OI)