Investigating issues with Risk Analytics impacting 3DS 1.0 and EMV3DS transactions


Services have been restored. We observed a database connectivity issues with our Risk Analytics service which impacted success rates. We will provide a detailed report in due course. If you want to better understand how this impacted your business, please contact Support or your Customer Success Manager.

Issue start time: 2022-04-17 05:24 GMT Issue resolved time: 2022-04-17 06:11 GMT


We are investigating issues with Risk Analytics and will provide updates here soon.

Began at:

Affected components
  • Arcot
    • Arcot for Issuers (AfI)
      • Secure2
      • Risk Analytics
      • SecureF
      • Secure4
      • Secure7
      • Secure5
      • SecureT
    • Arcot for Digital Banking (AfDB)