Secure Access Cloud Planned US Maintenance on April 18, 2022

Monday, 18 April 4 hours

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Symantec, a division of Broadcom, is performing maintenance starting on April 18, 2022, at 07:00 UTC, for a duration of 4 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Customer Action To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the article.

Impact During the maintenance window customers won't be able to create new connectors and may experience a temporary degradation of service.

Schedule Start Date: April 18, 2022, at 07:00 UTC End Date: April 18, 2022, at 11:00 UTC

Began at:

Affected components
  • Symantec ZTNA
    • Management Portal - Americas, Japan
      • Connectivity PoD US (South Carolina)
      • Connectivity PoD US (Oregon)
      • Connectivity PoD Japan (Tokyo)