Production Spring4Shell JasperReport Server Patching - CHG0625211

Friday, 15 April 4 hours

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Maintenance will begin as scheduled in 60 minutes.


This notification is to inform you that the Clarity SaaS team will be performing the following maintenance:

  • Reference ID: CHG0625211

  • Service Availability: The reporting component of the service will be intermittently unavailable within the duration of the maintenance. Although the duration of this maintenance is scheduled for 4 hours, we anticipate the duration to be shorter. You will be notified upon completion.

  • Schedule: The maintenance will be performed at the time listed in this announcement.

  • Details: In an effort to address a recently identified issue with our Clarity service, the Clarity SaaS team is applying a product patch to your environment. The following issue is addressed as part of this maintenance activity:

    CVE-2022-22963 Spring4Shell Zero Day Vulnerability: Clarity SaaS’s reporting service, JasperReport Server, will be updated to mitigate this vulnerability. For more details on this issue please see this Knowledge Base Article

  • Actions Required: It is recommended that all scheduled reports be paused during this maintenance.

    If you have any questions please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

  • Began at:

    Affected components
    • Clarity SaaS
      • Europe
        • Production-EU1-001
        • Production-EU1-002
        • Production-EU1-003