Endpoint Standard - Managed Detection US 1, 2, 5, SYD partial outage

Resolved
Resolved

This incident has been resolved.

Update

We are continuing to monitor for any further issues.

Monitoring

The issue has been resolved. The Managed Detection and Response Analyst Team is currently processing the alert queue.

Next Update: 60 minutes or upon earlier status change

For any incident updates please visit https://status.carbonblack.com/

Identified

Description: We are currently experiencing a degradation in Carbon Black Cloud Endpoint Standard - Managed Detection. Our Managed Detection team are receiving some alerts with latency and may not be able to triage them as quickly as normally expected. This is strictly a delay; there is no loss of data. We are actively investigating the issue and appreciate your patience. We will provide an update once we have identified the issue.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 3 hours or upon earlier status change

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • Managed Detection - Endpoint Standard Only
      • US 2
        • Managed Detection - Endpoint Standard Only
      • US 5
        • Managed Detection - Endpoint Standard Only
      • SYD
        • Managed Detection - Endpoint Standard Only