VIP - Issue with SMS Delivery for Canadian Customers
We have monitored the service for stability and this incident shall now be closed.
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
We are continuing to investigate this issue. We will provide updates as new information becomes available.
We are aware of VIP customers in Canada region experiencing issues using SMS delivery. This issue is only impacting SMS delivery for a single mobile carrier. As a workaround, based on individual customer configuration, voice, push or manual security code options can be used. We are actively investigating this issue and will provide updates as soon as new information becomes available.
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VIP
- SMS Delivery
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