Planned Maintenance for Cloud SWG Web Isolation Customers – December 18, 2022
The maintenance is now complete. Thanks for your patience.
The scheduled maintenance is now underway. We'll keep you updated on our progress.
On December 18, 2022, we will perform service-wide maintenance on the Web Isolation Service for Cloud SWG customers connecting via our global data centers. As a part of our continuous efforts to improve the quality and reliability of Symantec’s Web Isolation platform, we will be performing some infrastructure changes.
The maintenance event will start at 08:00 UTC and continue until 14:00 UTC.
Impact
Only Cloud SWG customers who use the Web Isolation add-on will be impacted. During the maintenance window:
- Web Isolation Portal may be temporarily inaccessible.
- Users' activity audits during the maintenance period may not be presented in the activity logs.
- End users might experience a degradation in service during the maintenance period.
Reporting Problems
If you experience issues following this maintenance, contact Technical Support. Support information is located at https://support.broadcom.com/security or on the main Web Security Service Portal page at https://portal.threatpulse.com/.
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Cloud Secure Web Gateway
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Global Services
- Web Isolation
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Global Services
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