Resolved

VMware Engineering teams have restored the services. This incident stands resolved.

Start Time: February 05, 2022 04:15 UTC End Time: February 05, 2022 04:22 UTC

Impact: None. However, during the incident window - New customer on-boarding & existing customers viewing the billing information would have experienced failures.

Update

VMware Engineering teams have observed the failures are recovering. Further investigation is in progress to validate if all services remain operational.

Start Time: February 05, 2022 04:15 UTC End Time: N/A

Impact: Under assessment.

Investigating

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: February 05, 2022 04:15 UTC End Time: N/A

Impact: Under assessment.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware vCloud Usage Insight
    • VMware Marketplace
    • VMware Lab Platform
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh