Resolved

AppNeta Engineering has monitored this subsystem across the last week and confirmed that it is operating as expected.

Update

We are continuing to work on a fix for this issue.

Identified

We've made some changes that we believe have improved the performance and stability of logins, though we dot consider the issue resolved altogether.

Please note: this issue is also impacting logins for our documentation portal at docs.appneta.com

Investigating

AppNeta Engineering is investigating an issues which is causing logins to the APM services to complete more slowly than usual, as well as to occasionally fail, throwing an error message.

We are investigating this issue and will post updates here.

Began at: