Resolved

VMware engineering team identified the root cause and applied a fix to mitigate the issue. This is the final notification for this incident.

Start Time: February 13, 2022 18:01 UTC End Time: February 13, 2022 21:15 UTC

Impact: None

Update

VMware engineering team continues to make progress troubleshooting the issue impacting payment functionality. All other functions are working as expected. More updates shall be provided within 1 hour.

Start Time: February 13, 2022 18:01 UTC End Time: N/A

Impact: Users may experience payment functionality issue. No impact to existing workloads.

Update

VMware engineering team continues to make progress troubleshooting the issue impacting payment functionality. All other functions are working as expected. More updates shall be provided within 1 hour.

Start Time: February 13, 2022 18:01 UTC End Time: N/A

Impact: Users may experience payment functionality issues. No impact to existing workloads.

Update

VMware engineering team continues to make progress troubleshooting the issue impacting payment functionality. All other functions are working as expected. More updates shall be provided within 1 hour.

Start Time: February 13, 2022 18:01 UTC End Time: N/A

Impact: Users may experience payment functionality issues. No impact to existing workloads.

Update

VMware engineering team is investigating a potential issue impacting payment functionality. All other services are working as expected. More updates shall be provided within 1 hour.

Start Time: February 13, 2022 18:01 UTC End Time: N/A

Impact: Users may experience payment functionality issues.

Investigating

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: February 13, 2022 18:05 UTC End Time: N/A

Impact: Under assessment.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware vCloud Usage Insight
    • VMware Marketplace
    • VMware Lab Platform
      • VMware Lab Platform
    • VMware Skyline
      • VMware Skyline
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh