Drop in Challenge Success Rate for EMV3DS Transactions

Resolved
Resolved
After 2 hours and 59 minutes

Measures have been implemented to prevent this type of event in the future.

We will provide a detailed report in due course. If you want to better understand how this impacted your business, please contact Support or your Customer Success Manager.

Monitoring
After 2 hours and 31 minutes

We are continuing to monitor this for the time being and will provide another update in 30 minutes.

Monitoring
After 2 hours and 1 minute

Issue no longer persists but we are continuing to monitor this for the time being.

Monitoring
After 1 hour and 30 minutes

Our engineering team has identified the issue and is currently working on a resolution. We are continuing to monitor this and will provide another update in 30 minutes.

Identified
After 1 hour and 41 seconds

Investigation continues as multiple teams review this matter. We will provide another update in 30 minutes.

Identified
After 30 minutes

Investigation is ongoing as a potential cause has been identified. We will provide another update in 30 minutes.

Investigating

We have detected a drop in Challenge Success rate for EMV3DS transactions. We are currently investigating the issue and will provide an update in 30 minutes.

Began at:

Affected components
  • Arcot
    • Arcot for Issuers (AfI)
      • Secure7